Be the first to know!
Support For FLOOR ONE S3
Back to Support for FLOOR ONE S3
  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

The ground cleaned but still indicates red

  1. 1.Verify if any errors are displayed on screen

    •Refer to the "Display Abnormal" guide

  2. 2.Verify if dirt or hair is at the sensor location

    •Clean dirt or hair from sensor

  3. 3.Confirm if the Tineco solution is being used or if a non authorized solution is used.

    •Use the Tineco's Soluton

  4. 4.  Long press the shift button to switch to cleaning with solution mode to lower sensor sensitivity（Machine upright state）

    •Long press switch shif buttont to cleaning with solution mode.

  • Has this service helped you?
More Support for FLOOR ONE S3
Troubleshooting
FAQs
Product Care
Accessories
Can't Find What You're Looking For?
Instruction Manuals
Register Products
Support Policy
App Downloads
Home / Support / Troubleshooting / FLOOR ONE S3
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Thanks, I’m not interested
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Thanks, I’m not interested
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Thanks, I’m not interested
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Thanks, I’m not interested
Be the first to know!
Receive exclusive deals, special offers, cleaning tips, news, and more.
Thanks, I’m not interested

Where is my serial number?

Choose your model