PURE ONE Station

How often does the clean station dustbin need to be emptied?

Generally, you can empty the dustbin when it reaches the "MAX" line.

The sound of clean station is too loud, how to close it?

You can press the prompt button to turn off the clean station.

How could I charge the vacuum cleaner?

Just put the vacuum cleaner on the clean station.

The vacuum was stuck by clean station, what can I do?

Please try to replug in the clean station.

How long is the warranty?

The warranty lasts 2 years.

How to connect the vacuum cleaner and clean station?

Press the self-cleaning button for 10s to conect vacuum cleaner and clean station, and then wait.

How long does the vacuum take to be fully charged?

The PURE ONE AIR PET&PRO takes around 4~5hours to charge to full.

How can I take out the vacuum cleaner from clean station when the self-cleaning mode is on?

Just press the self-cleaning button to interrupt it.

Should I need to press the self-cleaning button to start dustbin cleaning?

No, you just need to place the vacuum on the clean station.

How long can this vacuum cleaner running per charge?

This vacuum has Auto mode and Max mode, running time ranges from 15-60min. depending on cleaning surfaces and different tools.

I have two dogs, can this vacuum solve the hair?

Yes, the power brush of PURE ONE STATION is anti-tangled.

How long do I need to change the HEPA of vacuum cleaner?

Thanks to the clean station, you just need to wash the HEPA every 6 months and replace it every 2 years

Does this vacuum work on carpet and hardwood floors?

Of course, the ZeroTangle brush is suitable for both carpet and hard-floor.

How to switch the language of Clean Station?

Press the prompt button for 5s, and when you hear the voice means it is successed.

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