PURE ONE AIR PRO

What does the malfunction indicator blinking mean?

When the malfunction indicator blinks, please check the troubleshooting.

What is the noise value of this appliance?

The lowest noise value of PURE ONE Air PET&PRO can be 72dB(A).

For some pet families, can this vacuum cleaner solve the problem of pet fur?

Of course, the anti-tangle brush, equipped with V-shaped bristles and dual comb, can make hairs get lifted and vacuum without tangling around the roller brush.

How long can the vacuum cleaner run on a full charge?

The PURE ONE AIR PET&PRO can run for 20 minutes with main brush in auto mode, 30 minutes with non-electric accessories.

What tools are included with PURE ONE AIR PRO versus AIR PET?

Both models have 2 in 1 dusting brush, crevice tool and hair cleaning tool. But the Pure One Pro has an extra mini power brush for cleaning sofa and mattress.

How much time does the PURE ONE AIR PET&PRO take to be fully charged?

The PURE ONE AIR PET&PRO takes around 3 hours to charge to full.

What is the voltage of the charger? Can you use a different charger?

The PURE ONE AIR PET&PRO uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.

How much does the product weigh?

The PURE ONE Air PET&PRO weighs 5lbs.

How long is the warranty?

The warranty lasts 2 years.

Is the filter replaceable and can it be washed?

The filter can be washed and cleaned. Please be sure to thoroughly dry the filter before placing it back in the appliance.

How do I know when the PURE ONE Air Pet needs to be charged?

You may find the battery indicator light rapidly blinking. This means the battery level is lower than 5%, you should charge the appliance ASAP.