| Our APP includes the status of the Floor One such as power level, dirtiness level, battery level. The APP can also show you a performance report of your cleaning. Customer Service is able to be contacted through the APP. |
| You may find the air channel blocked indicator light blinking. A voice prompt can remind you to dump the DWT, or check for any blockages in the air channel. The Floor One automatically stops operating once the DWT is full. |
| You may find the brush roller blockage indicator light blinking and a voice prompt reminding you to take out the roller to clean it. Please check the air channel if there are any blockages while the roller is out of the brush roll holder. |
| The filter can be washed and cleaned. Please be sure to thoroughly dry the filter before placing it back in the Floor One. Extra filters are also available on the Tineco website. |
| You may find the CWT empty indicator light blinking and a voice prompt reminding you to refill it. |
| You may find that the dirty indicator light is blinking and you need to clean the air channel opening located underneath the DWT when it is removed. |
2-Year Warranty
Cost free, worry free.
Repair service or replacement for
in-warranty issues.
Free Shipping Replacement
Free shipping for all warranty
replacement with guaranteed
delivery time.
Exclusive Deals & Offers
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discounts, and more.
Customer Service Hotline
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and professional technical support.
First to Know & Try
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product news, testing, and reviews.
Maintenance Tips
Exclusive tricks and tips to better
maintain Tineco products.
